Privacy Policy

Last updated: May 2026

1. Who we are

S Hamilton Garden Services is operated by Shaun Hamilton, based at Braddons Street, Torquay, TQ1 1QH. We provide garden services including lawn care, hedge cutting, and garden maintenance across Torquay and South Devon.

For questions about this privacy policy, contact Shaun at 07908 840725.

2. What data we collect

When you submit an enquiry form on this website, we collect the following personal data:

• Full name
• Phone number
• Email address (if provided)
• Details of your garden project or enquiry

We do not collect any sensitive personal data (health information, financial data, etc.).

3. How we use your data

We use the data you submit solely for the purpose of:

• Responding to your enquiry
• Arranging a free garden visit and providing a quote
• Communicating about work we are carrying out for you

We do not use your data for marketing purposes or pass it to third parties for marketing.

4. Legal basis for processing

We process your personal data on the basis of your consent (given when you submit the form) and our legitimate interest in responding to business enquiries.

5. Who we share data with

Your data may be transmitted through the following services to facilitate enquiry delivery:

• Web3Forms — for email delivery of your enquiry
• Twilio — for SMS notification to the business owner

These services are used solely for enquiry delivery and do not use your data for their own purposes. We do not sell or share your data with any other third parties.

6. How long we retain data

We retain your contact details and enquiry information for as long as necessary to fulfil the enquiry and any resulting work. If no work results from an enquiry, we will not retain your data beyond 12 months.

7. Your rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact Shaun at 07908 840725.

8. Cookies

This website does not use tracking cookies or analytics. The only browser storage used is for the Google Reviews widget, which temporarily caches review data to improve load speed.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated.